Returns & Exchanges
At G&G WEBSTORE, we want you to love your home decor and furnishings, which is why we offer a 30-day return policy for items in their original condition. If your purchase doesn't perfectly suit your space, our streamlined process ensures a quick exchange or refund.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original manufacturer's packaging with all hardware and assembly instructions included to ensure safe transit.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location; be sure to keep your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing